SHIPPING POLICY

Last Updated: July 22, 2026

Thank you for shopping at YUMIDO (https://yumidooo.com). This Shipping Policy outlines the terms, conditions, and estimated delivery timelines for all orders placed on our website.

1. ORDER PROCESSING TIME

READY STOCK ITEMS: Ready stock orders are processed and prepared for dispatch within 2 TO 5 BUSINESS DAYS after payment confirmation (excluding weekends and national holidays).
PRE-ORDER (PO) ITEMS: Items marked as PRE ORDER require a production timeline of a MINIMUM OF 1 MONTH (or as specified on the individual product page) before being ready for shipment.
PRODUCTION & SHIPPING UPDATES: Progress and status updates regarding Pre-Order production schedules will be shared periodically via EMAIL NOTIFICATIONS and our official INSTAGRAM STORIES.

2. COURIER & ESTIMATED TRANSIT TIME

SHIPPING CARRIER: All domestic and international packages are fulfilled and dispatched via POS INDONESIA.
ESTIMATED TRANSIT TIME: Standard shipping transit generally ranges from 7 BUSINESS DAYS TO 2 WEEKS, depending on the destination country, recipient location, and local customs clearance processing speed.
TRACKING NUMBER: Once your package has been handed over to Pos Indonesia, a tracking number will be sent automatically to the email address provided at checkout.

3. PACKAGE TRACKING & DELIVERY COMPLAINT LIMITATIONS

BUYER RESPONSIBILITY: Buyers are required to actively monitor and track their shipment status using the tracking number provided.
1-MONTH CLAIM LIMITATION: We DO NOT ACCEPT COMPLAINTS OR CLAIMS regarding undelivered or missing packages if MORE THAN 1 MONTH has passed since the tracking status indicates that the parcel has successfully arrived in the destination country or at the specified delivery address.
Please ensure you follow up promptly with your local post office if the tracking shows the package has arrived in your country/locality.

4. IMPORT TAXES & CUSTOMS DUTIES

BUYER RESPONSIBILITY: We DO NOT COLLECT import taxes, VAT, or customs fees at checkout.
DESTINATION COUNTRY TAXES: Any applicable import duties, tariffs, or local customs clearance charges are the SOLE RESPONSIBILITY OF THE BUYER upon the package's arrival in their respective country.
REJECTED PACKAGES: If a buyer refuses to pay customs duties or taxes, resulting in the package being held, destroyed, or returned by customs, NO REFUND WILL BE ISSUED.

5. SHIPPING ADDRESS ACCURACY

Buyers are fully responsible for providing a complete, accurate, and up-to-date shipping address, postal code, recipient name, and active phone number at checkout.
We are NOT LIABLE for delayed, failed, or misdelivered packages caused by incorrect or incomplete address details provided by the buyer.

6. DAMAGE OR LOSS DURING TRANSIT

All products undergo strict Quality Control (QC) and are packaged securely before being dispatched via Pos Indonesia.
Any outer packaging damage, transit delays, or carrier errors occurring after dispatch are under the responsibility of the postal service and local customs authorities.